130 Flights Cancelled in 48 hours

Does anyone in AI knows what does "Customer satisfication" means ? How can Unions go on strike for a simple issue, which affect 13,000 passangers. Irresponsible union. Who pays for the Chaos ? Are unions above questions ? No apologies to passanger. Jinxed airline. I think, we need to bring Public - pvt patnership model should be implemented and the airline should be run as a professional organization !!..we should take our national carrier to next level..